Thank you for choosing our custom order service. We strive to provide you with high-quality products and services to meet your needs. Please note that all custom order sales are final, except for printing errors or defective materials. Once an order has been placed and payment has been made, it cannot be cancelled or refunded. This is because we start working on your order immediately after it is placed, and the materials and labor costs have already been incurred. However, if you receive your order and notice a printing error or a defective material, please contact us within 3 business days of receiving your order. We will review your claim and if it is deemed valid, we will work with you to provide a replacement or a refund. To initiate a refund or replacement request, please contact us by email, and provide your order number and a clear description of the issue. We may also request photos or additional information to help us assess the problem and provide a solution. We reserv
Thank you for choosing our custom order service. We strive to provide you with high-quality products and services to meet your needs. Please note that all custom order sales are final, except for printing errors or defective materials.
Once an order has been placed and payment has been made, it cannot be cancelled or refunded. This is because we start working on your order immediately after it is placed, and the materials and labor costs have already been incurred.
However, if you receive your order and notice a printing error or a defective material, please contact us within 3 business days of receiving your order. We will review your claim and if it is deemed valid, we will work with you to provide a replacement or a refund.
To initiate a refund or replacement request, please contact us by email, and provide your order number and a clear description of the issue. We may also request photos or additional information to help us assess the problem and provide a solution.
We reserve the right to refuse any refund or replacement request that does not meet our criteria, or if we suspect fraudulent activity or misuse of our products or services.
Thank you for your understanding of our refund policy. If you have any questions or concerns, please do not hesitate to contact us.